TERMS & CONDITIONS

Community Compost Movement Service Contract for Residential Subscribers

 

Thank you for your interest in the Community Compost Movement! Our mission is to collect and divert organic material from landfills and incinerators, thereby creating a valuable resource for the local food community in the form of

nutrient-rich compost. We aim to give local residents a means to harness the power of organic scraps; to give back to the community what we borrow from the community; to have fun; and to enjoy work. We strive to provide you with the best possible service and are committed to subscriber satisfaction. The following terms are meant to help us meet those goals and to ensure that everyone is on the same page. Check it out, let us know if it’s all good, and let’s get started.

 

1. Who

 

Starting on the day of your initial drop (“Initial Bucket Drop Day”) outlined in your Welcome to the Community Compost Movement! email (“Welcome Email”) that is sent to you after you register for service at www.communitycompostmovement.org via the Sign Up button (“Registration”), the following written obligations and responsibilities will be effective between Community Compost Movement (a.k.a. “CCM”) and you (a.k.a. “you”).

 

2. What CCM Will Do and When

 

CCM will provide the following services to you:

  1. On Initial Bucket Drop Day, CCM will deliver a clean compost bucket with screw top lid and bokashi to your registered address.

  2. The day we come through your neighborhood (“Pick-Up Day”) is outlined in your Welcome Email.

  3. Every week on Pick-Up Day, CCM will remove your full compost bucket between 7 a.m. and 8 p.m., leaving a clean bucket in its place.  

 

3. What You Will Do and When

 

CCM will pick up your food waste and turn it into nutrient-rich soil for local participating farms.

Now here’s what you do:

  • You will place compostable materials in the bucket, limited to fruits and veggies; meats, eggshells; bread, grains, and pasta; coffee grounds,  nuts and spices; ; . You will sprinkle BOKASHI as directed each time you add food scraps to the bucket. Please see our comprehensive list of DO'S & DON'TS

  • PLEASE DO NOT place  inorganic materials in the bucket, such as paper, cardboard, oil, fat, plastic, rubber, or anything else that doesn’t biodegrade well. Please see our comprehensive list of DO'S & DON'TS

  • You will place the bucket full of food waste material right outside your front doorstep (or at the designated location instructed by you) each Pick-Up Day before 7:30 a.m.

  • Feel free to inform neighbors, garbage collectors, landlords, housemates, and anyone else who might be interested about the presence of the buckets and what they are used for.

  • You may be billed $5 by CCM for any empty buckets that go missing.

  • CCM will not pick up compostable material exceeding the size of the 5-gallon bucket provided, but if you are a composter extraordinaire (or have a lot of roommates), you may get another bucket from CCM for an additional $5 per month. Just email us!

4. How (Much)

 

Let’s talk money! The following outlines what pick-up and payment plan you selected.

  • You promise to pay CCM pick-up fees corresponding to your Registration. Fees are outlined at www.communitycompostmovement.org as well as below. You may pay online or email us to arrange other forms of payment.

    • Monthly pickup service at a rate of $30 per month, occurring every week on the designated Pick-Up Day.

  • Your first two weeks are free, after your trial period, your first payment to CCM covers the initial bucket drop-off and BOKASHI. This payment is necessary to cover administrative and logistical fees related to setting up your account.

  • Just so we’re all on the same page, CCM will email you an invoice periodically indicating what and when your next payment is due.

  • **All subscriptions and payments are eligible as tax-deductible donations through the Changing Tides Foundation.

 

 

5. When Things Don’t Go According to Plan

 

Sometimes things happen. You switched roommates, move homes, breakups, you go on vacation, etc... As outlined in our CANCELLATION POLICY, here’s how to handle these situations:

  • If you want to end OR temporarily suspend your composting relationship with CCM at any time, you must email or call CCM 14 days in advance. This will ensure the best service, so please help us help you by making contact before you bail on your house, your roommate or the whole island.

  •  If you end your composting relationship with CCM with 14 days written notice (we'd be so sad to see you go!), any prepaid pick-ups will be refunded on a pro-rated basis.

  • If you do not pay your invoice for CCM's services by 30 days from the date the invoice is sent to you, CCM may end this agreement by giving 14 days written notice.

  • Either you or CCM may end this agreement at any time and for any reason with 14 days written notice.

  • CCM reserves the right to cancel service on any given day due to extreme weather, unsafe road conditions, holidays, or operational gripes. You will be notified of such cancellation as soon as we know, prior to your Pick-Up Day, and we will do our best to immediately reschedule your pickup day the following day, otherwise your account will not be charged.

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  • Any matters relating to the cancellation or suspension of service will be made via email.

6. Confidentiality and Warranty Bootstrap

CCM and its employees, agents, or representatives will keep all subscriber information confidential. Further, CCMwill provide the services listed in this agreement and meet its obligations using the same or better standards of care used by other service providers in the area.

 

7. Limitation of Liability

 

Unfortunately, CCM is not responsible for what happens with its buckets or the bokashi once you have them, so please be careful with them. 

© 2019 by Changing Tides Foundation & Community Compost Movement